Terms of Service and Privacy Policy
Effective Date: January 2, 2026
These Terms of Service and Privacy Policy apply to lipedemahealth.com, including free resources, digital downloads, paid products, emails, and educational materials from Lipedema Health.
By using this website, downloading resources, purchasing products, or subscribing to emails, you agree to these Terms and Privacy Policy.
Terms of Service
1. What We Provide
Lipedema Health provides education, organization tools, and self-advocacy resources to help you prepare for healthcare conversations.
We may offer free downloads, digital toolkits, templates, educational articles, emails, resource lists, and visit preparation tools.
2. Not Medical, Legal, or Insurance Advice
Lipedema Health does not provide medical, legal, or insurance advice.
All content is for education and organization only. You are responsible for decisions you make with licensed clinicians, legal counsel, health plans, or other qualified professionals.
We do not diagnose, treat, interpret medical records as clinical advice, submit claims, file appeals, act as your insurance representative, or guarantee coverage, reimbursement, approvals, or outcomes.
For urgent symptoms or a medical emergency, contact local emergency services.
3. Eligibility
You must be at least 18 years old to purchase products, download resources, or subscribe to emails. If you are under 18, a parent or legal guardian must use the website on your behalf.
4. Digital Products and Intellectual Property
When you download or purchase a digital product, you receive a personal, non-transferable license for your own use.
You may download and print products for personal use. You may not resell, redistribute, share, upload, copy, reproduce, modify, or use Lipedema Health content commercially without written permission.
All website content, PDFs, templates, graphics, downloads, and written materials belong to Lipedema Health or its licensors.
5. Payments and Refunds
Digital product sales are final. We do not offer refunds, returns, or exchanges once a digital product is purchased or downloaded.
If you have a technical issue accessing a file, contact us and we will help resolve the access issue.
6. Acceptable Use
You agree not to use the website or products for unlawful activity, attempt to disrupt or scrape the website, misrepresent Lipedema Health content as professional advice, or market services as if you are affiliated with Lipedema Health without permission.
7. Disclaimer and Limitation of Liability
The website, resources, and products are provided “as is” and “as available.”
Lipedema Health does not guarantee specific health, legal, financial, insurance, or coverage outcomes. To the fullest extent permitted by law, Lipedema Health is not liable for damages arising from your use of the website, downloads, resources, emails, or products.
You remain responsible for your healthcare decisions, documentation choices, insurance actions, and use of any information provided.
8. Changes to These Terms
Lipedema Health may update these Terms at any time. When changes are made, the Effective Date will be updated.
Your continued use of the website, resources, or products means you accept the revised Terms.
9. Contact
Questions about these Terms may be sent to:
Privacy Policy
1. Summary
Lipedema Health collects limited information to operate the website, deliver downloads and products, respond to messages, and communicate with subscribers.
We do not want your medical records, photos, insurance documents, or sensitive health information.
2. Information We Collect
We may collect contact information you submit, order information related to purchases, basic website usage data, cookie data, and messages you send through forms or email.
We do not collect or store full payment card numbers. Payment processing is handled by third-party payment providers.
3. Health Information and Sensitive Information
Lipedema Health does not request, collect, store, or process Protected Health Information [PHI].
Please do not send medical records, body photos, insurance cards, claim numbers, EOBs, appeal packets, lab results, imaging reports, or other sensitive personal health details.
If you choose to send sensitive information anyway, you do so at your own risk.
4. Children’s Privacy
This website is intended for a general audience and is not directed to children under 13.
We do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us and we will delete it.
5. How We Use Information
We use information to provide downloads and products, process purchases, respond to messages, send emails when you opt in, improve website performance, maintain business records, and meet legal, tax, and operational requirements.
6. Sharing and Service Providers
We may share information with service providers only as needed to operate the website, process purchases, deliver downloads, send emails you requested, understand site performance, and respond to inquiries.
These providers may include website platforms, payment processors, email or newsletter tools, analytics tools, and file delivery tools.
Lipedema Health does not sell your personal information.
7. Cookies and Email Preferences
We may use cookies and similar technologies to keep the website working, understand site traffic, and improve user experience.
You can limit cookies through your browser settings. If you subscribe to emails, you may unsubscribe at any time using the unsubscribe link in the email.
8. Data Retention and Privacy Rights
We keep information only as long as needed to deliver requested products or services, respond to inquiries, maintain business records, and meet legal, tax, and operational requirements.
Depending on where you live, you may have rights to request access, correction, or deletion of your personal information.
To make a privacy request, email contact@lipedemahealth.com.
9. Changes to This Privacy Policy
Lipedema Health may update this Privacy Policy from time to time. When changes are made, the Effective Date will be updated.
10. Contact
Questions about privacy may be sent to: