Terms of Service & Privacy Policy 02/05/2025, 01/02/2026
1. Introduction
By using lipedemahealth.com, downloading any free resources (including the Discover Toolkit), purchasing any digital products, or subscribing to emails, you agree to these Terms and the Privacy Policy below.
If you do not agree, do not use the site or resources.
2. What We Provide
Lipedema Health provides education and self advocacy tools designed to help you organize information and prepare for healthcare conversations.
We may offer:
Free downloads and resources
Digital toolkits and templates
Educational articles and emails
Resource lists and visit preparation tools
3. Not Medical, Legal, or Insurance Advice
Lipedema Health does not provide medical, legal, or insurance advice.
You use our content for education and organization only. You make your own decisions with your licensed clinicians, legal counsel, and health plan.
We do not:
Diagnose, treat, or provide clinical decision making
Interpret imaging, labs, or medical records as clinical advice
Submit claims, file appeals, or act as your representative with insurers
If you have urgent symptoms or an emergency, contact local emergency services.
4. Who This Is For
You must be at least 18 years old to purchase products or subscribe. If you are under 18, a parent or guardian must use the site on your behalf.
5. Digital Products, Access, and License
When you download or purchase a digital product:
You receive a personal, non transferable license for your own use.
You may print copies for your personal use only.
You may not resell, redistribute, share, upload, or reproduce the materials for others.
6. Intellectual Property
All content on this site, including PDFs, templates, graphics, and written content, belongs to Lipedema Health or its licensors.
You may not copy or reuse content for commercial use without written permission.
7. Payments and Refunds
If you purchase a digital product:
All sales are final.
We do not offer refunds, returns, or exchanges for digital products.
If you have a technical problem accessing a file, contact us. We will help you resolve access issues.
8. Acceptable Use
You agree not to:
Use the site for unlawful activity
Attempt to disrupt, hack, or scrape the site
Misrepresent Lipedema Health content as medical advice
Use our content to market services as if you are affiliated with us without permission
9. Disclaimer of Warranties
We provide the site and materials “as is” and “as available.”
We do not guarantee:
Any specific outcome from using the resources
Insurance coverage, approvals, or appeal outcomes
That all content will always be error free or uninterrupted
10. Limitation of Liability
To the fullest extent permitted by law, Lipedema Health is not liable for any damages arising from your use of the site, downloads, or products.
You remain responsible for your healthcare decisions and insurance actions.
11. Changes to These Terms
We may update these Terms at any time. The Effective Date will change when we do.
Your continued use of the site after updates means you accept the revised Terms.
12. Contact
Questions about these Terms:
Email: contact@lipedemahealth.com
2) Privacy Policy
1. Summary for Clarity
We collect limited information to run the website, deliver downloads, and communicate with you. We do not want your medical records.
2. What We Collect
We may collect:
Contact information you submit (name, email) through forms or newsletter signups
Order information if you purchase (transaction details, not full payment card numbers)
Basic site usage data (pages visited, device type, general location, cookies) through analytics tools
3. PHI and Sensitive Information
We do not request, collect, store, or process Protected Health Information (PHI).
Do not send:
Medical records
Photos of your body
Insurance cards, claim numbers, EOBs, or appeal packets
Any other sensitive personal health details
If you send sensitive information anyway, you do so at your own risk.
Children’s Privacy
This website is intended for a general audience and not for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us and we will delete it.
4. How We Use Information
We use information to:
Provide requested downloads and products
Respond to messages you send
Send newsletters or updates if you opt in
Improve site performance and content based on aggregate usage
5. Sharing and Vendors
We may share information only with service providers who help operate the business, such as:
Website hosting and site platform tools
Email newsletter provider
Payment processor for purchases
Analytics tools
We do not sell your personal information.
6. Cookies and Analytics
We may use cookies and similar technologies to:
Keep the site working
Understand site traffic and performance
Improve user experience
You can limit cookies in your browser settings. Some site features may not function as intended if you block cookies.
7. Email Preferences
If you opt in to emails, you can unsubscribe at any time using the link in the email.
8. Data Retention
We keep information only as long as needed to:
Deliver services you requested
Maintain business records
Meet legal and tax requirements
9. Your Rights
Depending on where you live, you may have rights to request access, correction, or deletion of your personal information.
To make a request, email contact@lipedemahealth.com.
10. Changes to This Privacy Policy
We may update this policy from time to time. We will update the Effective Date when we do.
12. Contact
Questions about privacy:
Email: contact@lipedemahealth.com